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Quality
Key Process Indicators

We believe in being accountable for Measurable Quality. At the end of each Quarter Pacific Quartz updates key process-indicators which include: RFQ CYCLE TIME, DELIVERY TO SCHEDULE, and PPM

Commitment to Quality

The quality policy of Pacific Quartz, Inc. is to provide products and services that meet or exceed the needs and expectations of our customers. Our quality policy is dedicated to fostering continuous process improvement and problem prevention.

Our employees are our most valuable resource. They are encouraged to use the tools, training, technology, and resources necessary for achieving Quality Goals. The continuous reduction of variation and cycle time are essential in our commitment to manufacture and sell reliable, high quality, cost efficient products in support of our customers.

Pacific Quartz, Inc. quality policy is presented to all new employees. Management continuously reinforces understanding using formal and informal training and commitment at all levels of the company. Management ensures that its policies are understood and implemented at all levels through internal audits and by reviewing corrective actions. Management defines and documents its policies, objectives and commitment to quality.

Starting with customer contact, through our quality system, intended to exceed your specifications on material/geometry and finishes with documented measurements.